Payments
Payment for training is required prior to the start of the course up to a limit of $1,000. The balance of the training invoice must be paid prior to the completion of the program. Upon registration a payment plan may be arranged with your coordinator.
All other payments must be made within 14 days of receipt of the invoice.
Payment can be made by:
| Cheque | Bank Deposit | Credit Card |
| Made payable to 'Group 314' | • Account Name: Group 314 • BSB: 012140 • Account Number: 260163121 |
Credit card details can be submitted during the course registration process, or verbally advised by telephone. |
Refunds
If services have not been delivered in accordance with the agreed terms, a full or partial refund may be requested. Authorised refunds will be paid via direct deposit to a nominated bank account.
Failure to complete a program after registration is not grounds in itself for a refund, either through voluntary action or otherwise. A refund may be payable if Group 314 does not deliver in accordance with the agreed terms, or extraordinary circumstances have prevailed outside the participant's control.
Organisations registering a group training session are eligible for a 50% refund if the session is cancelled within 7 days of its commencement. If, however, participants withdraw after the session commences then no refund is payable.
Requests for refunds should be addressed to the Managing Director of Group 314 at the following email address:
info@group314.com
