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Employability Skills

Certificate IV Employability Skills

This listing is a summary of employability skills that are typical of this qualification and should not be interpreted as definitive.

Communication • Creating manuals and flowcharts.
• Developing and writing reports to specifications.
• Establishing and maintaining networks.
• Preparing and presenting information in appropriate electronic format.
• Questioning, listening and clarifying client's requirements.
• Reading and interpreting workplace information.
• Using interpersonal skills i.e. liaising, listening and consulting.
• Using effective telephone techniques and having the ability to negotiate solutions with clients and colleagues.
Teamwork • Applying knowledge of own role as a team member to meet workplace outcomes.
• Working with management to determine organisational reporting requirements.
• Working with others such as clients and external experts.
Problem Solving • Applying estimating, forecasting and analysis skills.
• Analysing and verifying source documents.
• Checking and coding data, reconciling accounts, verifying and correcting discrepancies.
• Determining security protocols.
• Identifying OH&S hazards and applying risk control.
• Performing calculations.
Initiative & Enterprise • Analysing organisation's business opportunities to determine cash or accrual accounting system and payment options in consultation with management.
• Investigating accounting discrepancies.
• Referring non routine problems to a nominated person.
Planning & Organising • Ensuring the integrity of systems, records and reporting procedures are maintained.
• Maintaining accounting records for compliance purposes.
• Preparing, processing and maintaining financial records including payroll.
• Processing routine documents and maintaining files, managing information and scheduling and coordinating competing tasks.
• Recording, gathering and classifying information.
• Setting up, maintaining and reviewing systems.
Self Management • Applying time management strategies to own work schedule.
• Managing own time and priorities and dealing with contingencies.
• Taking responsibility as required by work role and ensuring all organisational policies and procedures are followed.
• Working ethically and complying with industry Professional Code of Practice and legislative requirements.
Learning • Adapting to change in technology and/or work practices.
• Following workplace safety procedures.
• Identifying opportunities for own professional development.
• Maintaining currency of knowledge of legislation and industry requirements.
• Seeking information, advice or services that fall outside scope of operation.
• Using online help for self learning purposes.
Technology • Applying data entry and keyboard skills.
• Operating computers, using word processing, spreadsheet and database skills to produce workplace documentation.
• Using accounting specific software packages.
• Using business technology to access, enter and monitor information.


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