Group 314 - Management Support Services

COURSE OUTLINE

FNS20110 Certificate II in Financial Services

Aim	The aim of this program is to qualify participants such that they can operate within the financial services industry and to prepare them for further development in the sector.
Duration	8 days
Cost	Please see our current Price List
Units of Competence	Module 1 - Core Units (Four) BSBOHS303B Contribute to OHS hazard identification and risk assessment BSBWOR203B Work effectively with others BSBWOR204A Use business technology FNSINC301A Work effectively in the financial services industry Module 2 - Elective Units (Four) FNSFLT201A Develop and use a personal budget FNSFLT202A Develop and use a savings plan FNSFLT203A Develop understanding of debt and consumer credit FNSFLT204A Develop understanding of superannuation Other Possible Electives FNSFLT205A Develop understanding of the Australian financial system and markets FNSFLT206A Develop understanding of taxation FNSRTS301A Provide customer service in a retail agency FNSRTS303A Balance retail transactions FNSRTS305A Process customer accounts FNSRTS306A Process customer transactions
Pre-requisites	Nil
Learning	There are flexible learning opportunities available, learning methods can include: • Classroom-based • Work-based • Distance-learning • Coaching & mentoring • Webinars
Assessment	Participants are required to provide adequate evidence of competency; this must include the completion of the workbook during the program.
Max Course Size	12 (unless otherwise arranged)